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Sony Recalling 'Casino Royale' DVDs


28 replies to this topic

#1 Righty007

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Posted 19 April 2007 - 03:08 AM

Sony Pictures Home Entertainment has discovered the source of a problem in their recent DVD releases that prevented them from being played on some players, including some manufactured by the consumer electronics division of Sony itself. The company said the problem was caused by an update of its copy-protection system, which it continually updates in order to derail potential hackers. Among the DVD movies affected were the new James Bond film Casino Royale, The Pursuit of Happyness and Stranger Than Fiction. Sony said that anyone who had purchased one of the discs and has experienced problems playing it may receive a replacement disk free of charge by phoning 800-860-2878.


#2 Qwerty

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Posted 19 April 2007 - 04:17 AM

Hmm. Luckily both my copies of Casino Royale and Stranger Than Fiction have been OK.

#3 killkenny kid

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Posted 19 April 2007 - 05:01 AM

Hmm. Luckily both my copies of Casino Royale and Stranger Than Fiction have been OK.


indeed, the same here. :cooltongue:

#4 freemo

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Posted 19 April 2007 - 06:55 AM

Maybe if I send mine back they can remove the god awful Spider-man 3 trailer from it.

#5 RazorBlade

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Posted 19 April 2007 - 06:58 AM

Maybe if I send mine back they can remove the god awful Spider-man 3 trailer from it.


I look forward to Spider-Man 3 but that is an awful trailer along with the other trailers. Maybe I'll send mine back to have all the trailers removed.

#6 uvhadyrsix

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Posted 19 April 2007 - 07:08 AM

Maybe they can send us the Director's Cut with all the missing scene's and more extra's with all the screen test the actor's did.

Who was the editor on Casino Royale who decided that Bond should leave Solange room then drive the Aston Martin and then with a blink of your eye he is in a Taxi going to the museum, did they think we wouldn't notice.

#7 freemo

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Posted 19 April 2007 - 07:08 AM

I look forward to Spider-Man 3 but that is an awful trailer along with the other trailers. Maybe I'll send mine back to have all the trailers removed.


Well it's no so much the trailer as it is it's existence on the DVD. It's like the first thing that comes up when you press play. I just find that appauling. I mean, I've paid good money for a copy of this film to watch in the privacy of my home, and I feel I'm entitled to a "commercial free" experience, unsullied by Sony's continual attempts to force feed their crappy products down consumers throats. Granted, you can skip it, but it's "there", a grubby commercial, on my Casino Royale DVD. And it's not like a flyer I can throw away. I'm stuck with it.

It taints it, albeit ever so slightly.

#8 Qwerty

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Posted 19 April 2007 - 07:40 PM

Maybe they can send us the Director's Cut with all the missing scene's and more extra's with all the screen test the actor's did.


Wouldn't that be nice.

#9 JasonD

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Posted 19 April 2007 - 08:36 PM

I'm thinking about doing it, because my copy came with a deep scratch on it when I first took it out, and it was skipping on probably the 2 most climatic parts.

#10 Mister Asterix

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Posted 19 April 2007 - 09:09 PM

I look forward to Spider-Man 3 but that is an awful trailer along with the other trailers. Maybe I'll send mine back to have all the trailers removed.


Well it's no so much the trailer as it is it's existence on the DVD. It's like the first thing that comes up when you press play. I just find that appauling. I mean, I've paid good money for a copy of this film to watch in the privacy of my home, and I feel I'm entitled to a "commercial free" experience, unsullied by Sony's continual attempts to force feed their crappy products down consumers throats. Granted, you can skip it, but it's "there", a grubby commercial, on my Casino Royale DVD. And it's not like a flyer I can throw away. I'm stuck with it.

It taints it, albeit ever so slightly.


[mra]I always put DVDs in to the player 10 to 15 minutes before I

#11 Andrew

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Posted 19 April 2007 - 09:20 PM

Who was the editor on Casino Royale who decided that Bond should leave Solange room then drive the Aston Martin and then with a blink of your eye he is in a Taxi going to the museum, did they think we wouldn't notice.


Notice what?

I have no problems with the transition.

#12 Professor Dent

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Posted 19 April 2007 - 11:25 PM

Hollywood will never learn. The only people hurt by these draconian copy restriction measures are honest people who bought their DVD legally. **in my most sarcastic voice** Does anyone really think that some pirate actually returned their DVD because it wouldn't play?

#13 Turn

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Posted 20 April 2007 - 01:32 AM

Strangely, I cannot get my DVD of Rocky Balboa, which isn't on that list, to play on my DVD player, nor my computer.

#14 Professor Dent

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Posted 20 April 2007 - 01:53 AM

Strangely, I cannot get my DVD of Rocky Balboa, which isn't on that list, to play on my DVD player, nor my computer.

It is one of the titles that are being reporting as having playback issues. Sony is blaming it on manufacturing (some bad disc pressing) & not their stellar copy prevention scheme of the week. :cooltongue:

http://www.avsforum....ad.php?t=833374

#15 vicbond

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Posted 20 April 2007 - 07:02 AM

Thanks for the number. I will try it, mine doesn't work in my computer with WINDVD or Interactual Player.

#16 blueman

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Posted 20 April 2007 - 08:01 AM

[quote name='Mister Asterix' post='729250' date='19 April 2007 - 14:09'][quote name='freemo' post='728889' date='19 April 2007 - 02:08'][quote]I look forward to Spider-Man 3 but that is an awful trailer along with the other trailers. Maybe I'll send mine back to have all the trailers removed.[/quote]

Well it's no so much the trailer as it is it's existence on the DVD. It's like the first thing that comes up when you press play. I just find that appauling. I mean, I've paid good money for a copy of this film to watch in the privacy of my home, and I feel I'm entitled to a "commercial free" experience, unsullied by Sony's continual attempts to force feed their crappy products down consumers throats. Granted, you can skip it, but it's "there", a grubby commercial, on my Casino Royale DVD. And it's not like a flyer I can throw away. I'm stuck with it.

It taints it, albeit ever so slightly.
[/quote]

[mra]I always put DVDs in to the player 10 to 15 minutes before I

#17 MarcAngeDraco

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Posted 20 April 2007 - 10:23 AM

I just hit "menu," and they stop and the film menu pops up. There are things one can do to just watch the film...just the biz these days.



That works on some DVDs, but not others...

#18 HawkEye007

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Posted 20 April 2007 - 12:04 PM

Its funny, I actually have 2 different DVD players at my house. One it played on right away, and I had to hit some buttons on the other one to make it work.

#19 PlayItBogart

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Posted 20 April 2007 - 12:58 PM

You know, I wonder if they make you mail the disc back, or you just tell them the UPC code on the back or something.

Could get a free second copy of CR? :cooltongue:

#20 Brock Samson

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Posted 20 April 2007 - 01:28 PM

You know, I wonder if they make you mail the disc back, or you just tell them the UPC code on the back or something.

Could get a free second copy of CR? :cooltongue:


Doubtful. I had to return my Back to the Future DVDs a few years back (as they were incorrectly framed) so they could send me the replacements. Just the discs though.

#21 vicbond

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Posted 20 April 2007 - 06:26 PM

Well I called the number and all they wanted was the UPC, My information and that I am to DESTROY the old disk when the new one comes via Fedex in one to two weeks.

So there you have it.

The funny thing is I live aross the street from the Sony Pictures (Former MGM) Stuidos in Culver City. Guess they couldn't find a runner to bring it to me personally. Oh well I'll be glad to get the new one and have a backup. :cooltongue:

Edited by vicbond, 20 April 2007 - 06:31 PM.


#22 PlayItBogart

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Posted 20 April 2007 - 07:52 PM

Aw yea. I'll have to give them a call.

#23 vicbond

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Posted 25 April 2007 - 12:33 AM

Well I got the new copy today. It works just fine on WINDVD. So it took a whole four days to arrive.

Damnd hard to destory the old one tho.


Thanks Righty007

#24 Qwerty

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Posted 25 April 2007 - 05:52 AM

...and that I am to DESTROY the old disk when the new one comes via Fedex in one to two weeks.


Probably hoping people don't sell those defective discs to others and then start having those people call them for the free replacements...

#25 Icephoenix

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Posted 25 April 2007 - 01:37 PM

Does this apply only to the United States? Because I emailed Sony and they told me to contact Sony Pictures. So I emailed Sony Pictures and never got a reply. Not a happy chappy.

#26 Professor Dent

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Posted 26 April 2007 - 02:36 AM

Does this apply only to the United States? Because I emailed Sony and they told me to contact Sony Pictures. So I emailed Sony Pictures and never got a reply. Not a happy chappy.

I read this only impacted Region 1 DVD's. Hopefully you will get a reply from Sony confirming you are in the clear.

#27 MarcAngeDraco

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Posted 26 April 2007 - 10:39 AM

I had watched the CR DVD in my main DVD player with no issue, but after reading about this the other day I decided to try it in my other player... And it won't play in that one!

So I guess I'll call and arrange for a replacement disc.

#28 Icephoenix

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Posted 26 April 2007 - 01:41 PM

Does this apply only to the United States? Because I emailed Sony and they told me to contact Sony Pictures. So I emailed Sony Pictures and never got a reply. Not a happy chappy.

I read this only impacted Region 1 DVD's. Hopefully you will get a reply from Sony confirming you are in the clear.


I've already encountered this problem before I made my post - I even started a thread about it. So my patience with Sony is wearing thin!

#29 Mister Asterix

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Posted 26 April 2007 - 02:49 PM

[quote name='blueman' post='729459' date='20 April 2007 - 03:01'][quote name='Mister Asterix' post='729250' date='19 April 2007 - 14:09']
[mra]I always put DVDs in to the player 10 to 15 minutes before I